So this happened a while back:
It broke with no solution in sight
What happened was I started the HBO GO app on my Samsung Smart TV and it showed the initial “Activate” screen. I tried repeatedly to re-activate my Samsung Smart TV to use HBO GO and it failed every time.
Samsung to the rescue?
After a few replies from Samsung on Twitter, Samsung finally provided me with a solution: RESET THE SMART HUB TO FACTORY SETTINGS
I don’t know about you, but this is NOT an acceptable solution to me. Yes, it works, but only temporarily and then you must also reset all the settings again to the way you like them.